Legal

Privacy Policy

Effective date: [EFFECTIVE DATE]

This Privacy Policy explains how Aperture Automations LLC, a California limited liability company (“Aperture Automations,” “we,” “us,” or “our”), collects, uses, and protects information in connection with our website and our AI agent services, including the Jericho voice agent and our messaging, email, and scheduling automation.

1.Who we are

Aperture Automations is an AI automation provider based in Fresno, California, offering managed AI voice agents and related automation to businesses across the United States. You can reach us at info@apertureautomations.ai or P.O. Box 26514, Fresno, CA 93729.

2.Scope of this policy

This policy covers two distinct contexts:

Our website — information from visitors who browse the site or book a call with us.
Our services — information processed when we operate AI agents on behalf of a business client. For that client data, we generally act as a service provider / processor on the client’s behalf, and the client’s own privacy notice and our service agreement govern the details.

3.Information we collect

Information you give us

When you book a demo, we use Calendly to schedule the call. Through that booking you may provide your name, email address, phone number, and any details you choose to share. If you email us, we receive your message and contact details.

Information processed through our services

When we run an AI agent for a client, the agent may handle communications from that client’s customers and prospects. Depending on the configuration, this can include names, phone numbers, email addresses, the content of calls and messages, scheduling details, and information synced with the client’s CRM or calendar.

Information collected automatically

Our website does not use advertising or analytics tracking cookies. Our hosting provider may keep standard server logs (such as IP address and request time) for security and reliability.

4.How we use information

To respond to inquiries, schedule and conduct demo calls, and provide our services.
To build, voice, deploy, and continuously improve AI agents configured for each client.
To route qualified leads, log interactions, and integrate with the tools a client has authorized.
To maintain security, prevent abuse, and comply with legal obligations.

5.Call handling and recording

When we operate an AI voice agent, calls are processed in real time so the agent can understand and respond. Depending on the client’s configuration, calls may be recorded, transcribed, and summarized to deliver and improve the service. Where calls are recorded, all parties are notified at the start of the call, consistent with California’s all-party consent law and similar laws in other states.

6.How we share information

We do not sell personal information. We share information only as needed to operate our services, with trusted vendors (“subprocessors”) acting on our instructions. Depending on the service, these may include:

OpenAI — language and real-time voice processing
LiveKit — real-time voice transport
mem0 — agent memory
Resend — transactional email and message delivery
Google — calendar and email integration, where authorized by a client
Calendly — demo scheduling
GoHighLevel — CRM and workflow automation
Hosting provider — secure hosting of our infrastructure

We may also disclose information if required by law or to protect our rights, users, or the public.

7.Our role with client data

When we process information on behalf of a business client, we do so under that client’s instructions and our service agreement. The client is responsible for having a lawful basis to collect and process their customers’ information and for providing required notices and consents. A separate data processing agreement may govern these responsibilities.

8.Data retention

We keep information only as long as needed for the purposes described here, to provide our services, and to meet legal, accounting, or security requirements, after which we delete or de-identify it. Retention for client data follows the applicable service agreement.

9.Security

We use reasonable technical and organizational measures — including access controls, encryption in transit, and secrets management — to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10.Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain processing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct, and the right not to be discriminated against for exercising those rights. To make a request, email info@apertureautomations.ai. If your information was processed on behalf of one of our clients, we will direct your request to that client.

11.Children’s privacy

Our website and services are intended for businesses and adults. They are not directed to children, and we do not knowingly collect personal information from children.

12.Third-party links and services

Our site and services may link to or integrate with third-party tools that have their own privacy practices. We are not responsible for those third parties, and we encourage you to review their policies.

13.Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Effective date” above and, where appropriate, provide additional notice.

14.Contact us

Questions about this policy or your information? Email info@apertureautomations.ai or write to Aperture Automations, P.O. Box 26514, Fresno, CA 93729.